Privacy Policy

Account details you give us: your name, your email address, your mobile number if you give it, whether you are the bride or the groom, and your partner’s first and last names. Your password is handled by our sign in provider, which keeps only a one way hash of it. We never see it and never store it. We also give your account an internal ID, which links it to your plan, your feedback and everything else we keep with your account.

Wedding details you enter: your wedding date and city, and the content of your planning tools: checklist, budget, guest list and RSVPs, seating plan, gift registry, and your wedding website, including any pictures you add.

Gift registry details, if you choose to add them: where gifts can be delivered (the recipient’s name, an address and city, a phone number and a map link), and how guests can send you a cash gift (an InstaPay link, your bank’s name, the name on the account, the account number, IBAN and SWIFT code). Each one is optional. Your cash gift details are shown to every guest who can see your registry, on your wedding website and your invitations. Your delivery address and phone number are shown only to guests who open their private invitation link. We never use any of these details to take or move money.

Technical information: basic device, app and browser details; in versions of our iOS and Android apps that use our app update service, a random identifier for each installation, which that service uses to deliver updates and to count how many installations run each version and how many fail to start; and crash and error reports from the website and from our iOS and Android apps, with the app version and the phone or browser they came from. We use them to run Sawa Planner securely and fix problems.

Usage information: when you sign in, when you last used Sawa Planner, which of our announcements you have read, and the changes you and your partner make to your shared plan, which we show in your activity feed. Our team uses this to run and protect your account, to help you when you contact us, and to see how many people use Sawa Planner and who has been active recently. Sign in records are deleted after 90 days.

Sign in security: our sign in provider records the IP address and the phone or browser name used to sign in to your account, so it can keep your account safe and spot misuse.

Feedback you send: if you report a bug or suggest a feature from the app or the website, we keep your message and the screen you sent it from. Unless you switch it off, we also keep a few details to help us reproduce the problem: your app or browser version, your phone model or browser, its system version and language, your screen size, and light or dark mode. Feedback is linked to your account, so we know whose report it is and can get back to you about it if we need to.

Signing up: when someone opens the sign up page or sends the form, we count it without keeping anything that identifies them (no IP address, browser details or cookie), so we can see where people stop. Once you have an account, we note which sign up steps it reached. These records are deleted after 90 days.

Joining our vendor waitlist: if you run a wedding business and join our vendor waitlist on the website, we keep your business name, your name and email address and, if you give them, your phone number, what you offer and your city. We use them only to contact you about listing your business on Sawa Planner.

In our iOS and Android apps you can build your guest list from your phone’s contacts. We ask your permission first, and the whole feature is optional: you can always add guests by typing their names instead.

If you allow it, your address book is read on your phone so we can show you a searchable list. We never upload your address book, and we never see the contacts you do not pick.

For each guest you add from your contacts, we save their name, the one phone number chosen for them, and a reference that keeps that guest linked to the contact on your phone. The app can also suggest a contact for a guest already on your list. For each suggestion you confirm, we save the one phone number chosen for that guest and the same reference, and the guest’s name stays as you typed it. Nothing is saved until you confirm the suggestions, and you can skip any of them first. That is what lets us tell you who has replied.

You can turn off contacts access at any time in your phone’s settings. Guests you already added stay on your list, with the name and number you chose, until you delete them. Unlinking a guest from a contact in the app removes the saved link and the number that came from your contacts, but keeps the guest on your list.

When you send an invite over WhatsApp, the message is handed to WhatsApp on your phone and sent by you. Anything that happens after that is covered by WhatsApp’s own privacy policy, not ours.

Our iOS and Android apps send notifications only if you turn on a notification switch in the app’s Settings and then allow notifications when your phone asks. Each kind of notification has its own switch. “News from Sawa Planner” is for when the Sawa Planner team has news for everyone, like a new feature or planned maintenance, and carries nothing about your guests or your plans. If your wedding has Family & helpers, a second switch, “When someone asks to help”, tells you when someone has used a link you sent a helper and is waiting for you to let them in. It gives the name on their account and the name you saved for that helper, and nothing else from your plans. Leaving a switch off changes nothing else in the app.

When you turn a switch on, your phone gives us a notification token, an address that lets a message reach the app on that phone. We keep it with your account, along with whether the phone is an iPhone or an Android phone, which version of the app it runs, and which switches you turned on. We send notifications through Expo’s notification service, which passes them to Apple or Google to deliver to your phone, so the words of a notification, including any name in it, pass through those services on the way.

You can turn notifications off at any time with the same switches in the app’s Settings, or in your phone’s settings. We delete the token when every switch is off, when you log out, when you log out of all devices, and when you delete your account. While one switch stays on, we keep the token and send only what that switch is for. If your phone can’t reach us when you log out, we delete it the next time anyone signs in to the app on that phone. If you are signed out some other way, for example after changing your password on another device, notifications stay on for that phone until you sign in there and turn the switches off, or log out of all devices. If you delete the app without turning them off, the token stops working and we stop sending to it once Apple or Google tell us so, but it can stay with your account, unused, until you log out of all devices or delete your account.

You can add pictures to your wedding website (a banner, a photo of the two of you, and the picture shown when your link is shared) and a picture of your seating plan. In our apps, your phone’s photo picker opens only when you choose to add one, and only the picture you pick is uploaded. Sawa Planner never has access to the rest of your photo library.

Before we save a picture we remove its location data and resize it. Pictures are stored at web addresses that are not listed anywhere, which is how your website can show them, so anyone who has a picture’s address can open it. Your seating plan is not shown on your website, but it is stored the same way, so leave guests’ names off it if you would rather keep them private.

When you replace or remove a picture, we delete the old one. When you delete your account, your pictures are deleted too, unless your partner keeps the wedding.

To provide and personalise your planning tools, save your progress, and sync it across your devices.

To let you and any partner you invite plan together.

To keep the service secure, prevent abuse, and provide support, including calling or messaging you on the mobile number you gave us when something about your account or wedding needs your attention.

To send the emails your account needs, such as confirming your email address and resetting your password.

To contact you about important changes to your account or the service, and to send notifications to your phone only for the switches you turned on: news from the Sawa Planner team and, if your wedding has Family & helpers, someone asking to help.

To understand how Sawa Planner is used, such as how many people sign in each day and where people stop when signing up, so we can improve it.

We do not sell your personal information, and we do not use it for advertising or tracking.

The partner you invite to your wedding can see and edit your shared planning.

Anyone you give your wedding website link to can view the details you choose to publish there.

We use a small number of service providers who process data only on our instructions and only to provide their service to us: Supabase for your account, sign in, our database and the pictures you upload; Railway for our application servers; Vercel for the website; Resend to send the emails your account needs, such as confirming your address or resetting your password; Sentry for crash and error reports; Expo, to deliver updates to our apps each time they open, in the versions that use its update service (it then receives each installation’s random identifier and, if the app fails while it is starting, a short description of the error), and, together with Apple and Google, to deliver notifications to your phone if you turn them on; Porkbun to forward the email you send to hello@sawaplanner.com; Gmail, from Google, to keep that email in our support inbox; and GitHub, which runs our daily backup and keeps each one, encrypted, for 90 days.

We may disclose information if required by law or to protect the safety of our users.

Your account and planning data are stored in the European Union, in Frankfurt, Germany. Our servers and the providers listed above may process your data in the European Union and the United States, and Google may keep the email you send us in other countries where it has data centres, which means your information is handled outside Egypt.

Wherever it is processed, your data stays subject to this policy. We only work with providers who give your data the same or equal protection as this policy.

Wedding websites are unlisted and hidden from search engines, but anyone who has the link can open them. Only publish details you’re comfortable sharing with your guests, and use the privacy options for anything sensitive: a guest password, or hiding addresses until a guest RSVPs.

Your guest list is made up of other people’s details, so you are the one deciding what to collect about them. Please add only what you need for your wedding, and only for people who would expect to hear from you about it.

We use guest details to run your list, prepare the invitation messages and RSVP links that you send to your guests yourself, usually over WhatsApp from your own phone, and record their RSVPs. We never message your guests ourselves, we do not contact them for our own purposes, and we never sell their details.

If a guest asks you to remove them, you can delete them from your list, which deletes their details and RSVP replies. Their name can stay on a line in your planning activity feed until the wedding is deleted, and on a registry gift they marked until you remove that gift. Backup copies expire as described below. A guest can also write to us at the address below and we will remove whatever is left.

If a couple invited you through Sawa Planner, they added the details we hold about you, and they decide what their invitation and wedding website show. We keep those details for the couple, only to run their guest list, invitations and RSVPs.

When you reply on a couple’s wedding website or through your invitation link, we save your answer, how many seats you are confirming, any note you leave for the couple, and, if you added yourself, the name you type. If you mark a gift on their registry, we save the name you type and the amount, and your name is shown with that gift on their website. We also note when your personal invitation link is first opened, so the couple can see it reached you.

Your browser keeps a few small items on your device, as cookies and site storage, so the site remembers things like your language, your reply, and that you have already entered the site password. We count visits to wedding websites without storing your IP address or browser details. As with any visitor, we also keep the basic technical and error information described above. We never use guests’ details for advertising and never contact guests for our own purposes.

To have your details removed, ask the couple to delete you from their guest list and to remove any gift you marked, or write to us at hello@sawaplanner.com and we will help.

We keep your data while your account is open. You can delete your account at any time: in the app, tap the Settings gear and then Delete account under Delete your account; on the web, open Settings and choose Delete account under Delete your account. If you haven’t finished setting up your wedding in the app, Delete account is on the setup screen instead. This deletes your account straight away and cannot be undone. If you plan alone, your wedding and everything in it is deleted with it. If you plan with a partner, they keep the wedding and everything in it, including your name as it appears on the wedding and its website, and you are removed from it.

Some things outlast a deletion, and we would rather say so plainly. Encrypted backups are kept for 90 days before they expire, so a copy of your data can sit in a backup for up to 90 days after you delete it. Technical error records and sign up records are kept for 90 days. Our sign in provider also keeps a short security log of sign ins, with the email address and IP address used. It is not erased when you delete your account, but it expires on its own within 30 days. If you sent us a bug report or a feature request, we keep the report detached from you, so it is no longer linked to your account, until 12 months after you sent it, and then delete it.

You do not need the app to ask us to delete your account. Email us at hello@sawaplanner.com from the address on your account and we will delete it for you within 30 days.

If we close an account ourselves, for example because it broke our terms, we keep its data, and its wedding website stays up, so the decision can be reviewed or undone, until we erase it. If that happens to your account and you want it erased, email hello@sawaplanner.com from the address on the account and we will erase it within 30 days.

We use standard industry measures to protect your data, including encryption in transit. No method of storage is perfectly secure, but we work hard to keep your information safe.

You can change your mind about anything you allowed. You can turn off contacts access or notifications at any time, as described above, and the app keeps working without them: you can always type guests in by hand. To withdraw your consent to everything else, delete your account as described above.

You can see and correct your details in Sawa Planner at any time, and delete your account from Settings. You can download your guest list as an Excel file from the More menu on your guest list, on the web or in the app.

For a copy of the rest of your data, or any other request about it, email hello@sawaplanner.com from the address on your account and we will reply within 30 days.

Sawa Planner accounts are for people aged 18 and over, and the service is not directed at children.

We may update this policy from time to time. We will post the new version here and update the date above; significant changes will be highlighted in the app.

Questions about your privacy, or a request about your data? Email us at hello@sawaplanner.com.